Shipper/transport costs
Standard package and express shipments will be usually delivered by GLS and bulky goods by Noerpel or DB Schenker.
Our freight costs are shown in the according table:
 
France

Lump-sum transport costs (The guideline is based on the total weight in kg.)

standard parcel (1 - 15 kg)

 8,90 €

standard parcel (15 - 30,5 kg)

 12,90 €

per additional 30,5 kg

 12,90 €

express parcel

on request

bulky goods
(article shipping length > 200cm and <= 300cm or article weight > 31,50 kg)

99,00 €*

standard parcel shipment over 1000,- € value

 CARRIAGE FREE!

*plus. possible surcharges as follows

express surcharge bulky goods

on request

shipments from 10 packages, shipping length > 300cm or a total weight over 300kg

on request

 
Germany

Lump-sum transport costs (The guideline is based on the total weight in kg.)

standard parcel (per 30,5 kg)

 6,90 €

express parcel up to 100cm (per parcel)

 12,90 €

express parcel up to 200cm (per parcel)

 29,90 €

bulky goods
(article shipping length > 200cm and <= 300cm or article weight > 31,5 kg)

79,00 €*

standard parcel shipment over 1000,- € value

 CARRIAGE FREE!

*plus. possible surcharges as follows

express surcharge bulky goods

59,00 €

shipments from 10 packages, shipping length > 300cm or a total weight over 300kg

on request

 
German Islands & other Countries
For shippings to german islands and export countries we will calculate individual the most economic dispatch.
 
Express
Please always contact our sales team by phone on +49 7248 947 90 30.
 
Neutral shipping fee
For neutral shipping orders we charge a flat rate of 5,- €
For Webshop orders we don't charge this fee.
 
Minimum quantity surcharge
National: by net order values less than 50,- €, we charge a minimum quantity surcharge of 5,- €.
International: by net order values less than 250,- €, we charge a minimum quantity surcharge of 5,- €.
For Webshop orders we don't charge this fee.
 
Subsequent delivery
Subsequent deliveries are carriage free, except bulky goods. 
 
Delivery terms
The dispatch will be executed freight collected ex works Karlsbad at client’s expense and risk.
Delivery always without lamps, if not specified otherwise in the product description.

Please note that the packages are only insured until they reach your premises! Once you have signed receipt of the shipment the ownership of the goods is transferred to you and from this time on the insurance won’t cover any possible transport damages.
 
Returns
For returns, please always use our parcel delivery slip, which you can fill in and print out HERE.